Department of Computer Science


Job Title: Systems Administrator
Posted by Company: HookLogic
Address: New York, New York,
Contact: Human Resources at
Pay Rate: 0 to 0 $/hr


Position: Systems Administrator (Full-time)
Company: HookLogic
Location: New York, NY

HookLogic is an innovative, fast-growing technology company that provides omni-channel solutions to advertisers like American Express, Dell and UPS to engage premium, in-market shoppers, while enabling retailers like Expedia and Target to monetize their site traffic.

What We’re Looking For:
We are looking for a Systems Administrator who will provide excellent service to our employees and take on every challenge with a view to improving employee productivity. We want a person who understands that at the very base of every company action or operation lies technology. We want a person willing to wear many hats and go the extra mile. A quick thinker who can solve difficult problems, prioritize tasks, and communicate clearly to both very technical employees and ones who need things spelled out a little more clearly.

The ideal candidate will be highly motivated, with the ability to work well with several different teams. We are looking for someone with a strong IT support background, in terms of end-user troubleshooting as well as interactions with vendors as well as more traditional systems administration who is always looking for new ways to increase employee productivity.

Job Description:
Systems Administrator is ultimately responsible for the ongoing support of the IT needs of the company. Responsibilities include:
• Own and manage office communication systems, including email and VOIP phone systems. Manage hosted email and Shoretel-based VoIP systems, as well as other office productivity suites
• Evaluate and recommend information technology and applications
• Develop clear documentation for setup and maintenance tasks
• Organize and maintain file sharing systems. Administer Windows Server 2008 based file sharing servers
• Support, manage and maintain current Windows environment. Experience managing end user laptops running both Windows 7 and OSX
• Provide technical assistance in person, over the phone or electronically, through screen-sharing with employees and vendors
• Monitor servers according to predefined hardware and application metrics set forth by our products’ developers. Perform scheduled maintenance and diagnosis of problems with issues arise
• Systems administration including managing file systems, user accounts, printers, shared drives, VPN and work stations. Maintain Cisco firewall based VPN, in-office printers, file sharing, UPS battery backups, and employee IT orientation
• Perform system and software upgrades
• Maintain anti-virus and anti-spam solutions
• Stay current with industry standards and implement and enforce best practices.

Desired Skill Set:
• 3 - 5 years’ experience as System Admin or Level II tech support
• 3+ years’ experience working with Windows Server 2003/2008 environments.
• Experience supporting over 80 users and experience supporting multiple locations
• Ability to manage groups, user creation, and security in an Active Directory setting.
• Familiarity and interest in working with Open Source software, specifically Linux operating systems.
• Some experience with VMWare ESXi 5.
• Experience with Windows and Linux firewalls, security, and compliance.
• Bachelor's degree or equivalent work experience required.
• Strong initiative and ability to plan and prioritize work efficiently, multi-task, and work well under pressure with minimal direction.
• Ability to troubleshoot complex technical problems.
• Excellent analytical and problem solving skills with strong attention to detail required.
• Ability to handle multiple assignments and tasks independently.
• Strong verbal and written communication skills.
• Ability to work in a team and collaborate effectively.
• Desire to be a part of the high paced, high energy startup experience. Mad Foosball skills a plus!
• Have a “can-do” positive attitude and the willingness to get hands dirty

Benefits package includes:
- Competitive salary
- Competitive vacation and personal time
- Full medical insurance coverage
- Stock options & 401(k) with company contribution
- Extensive training and opportunities for career growth
- Positive, supporting and fun start-up work environment