Technical Support Analyst
Company:Career Direction, Inc.Location:Plainview, NY 11803
Salary/Wage:21.00 USD /hourStatus:Full Time, Temporary/Contract/Project, Employee
Shift:First Shift (Day), RotatingJob Category:Information Technology
Relevant Work Experience:2+ to 5 YearsCareer Level:Experienced (Non-Manager)
Education Level:Associate Degree
My client, a major entertainment company, has a long term consulting assignment available located in the Plainview, NY area. The ideal candidate will be supporting the company's employees in a call center environment (100% phone support). This consulting position with a remote possibility of converting to a permanent position. The ideal candidate should have a minimum of 2 years help desk experience in a call center environment. Must have worked with/supported MS Office applications, Outlook E-mail, GroupWise & Novell (a plus), VPN, Citrix, Remedy, Zen Works Remote Control, PC Hardware, Windows 2000/XP and Microsoft Office 2000/2003 applications. Remedy a plus. Different shifts are available; Monday-Friday 8:00 a.m. - 5:00 p.m. or a rotating shift-will start out 9 am -5pm, 8am-4pm, or 11am -7pm and could include weekends. The salary is commensurate with experience. Affordable medical benefits are available through Career Direction.
IT Support Technician (bi-lingual Spanish)
If you are looking for a diverse technical environment that will keep you challengedthen read on.
My client, a well established and rapidly growing company, is seeking a Bi-Lingual Spanish IT Support Analyst; must be a team player who can work in a fast paced, professional environment, and wants a diverse technical environment at a global company. The ideal candidate will provide hands-on desktop support with strong phone support responsibilities to employees via phone, e-mail and at the desktop. Requires an excellent work ethic and attendance record, and you will support internal customers from Canada, USA, and South America (Central America/Mexico)
Rotating shift Monday to Friday from 8am-8pm; requires alternating shifts: 8-5, 9-6, 10-7 and 11-8. On call for after hours support 1 week per month/after hours support is compensated.
Right to hire, and when position goes full-time offers salary and comprehensive benefits.